1. AUTOMATIC RENEWAL & BILLING
- All subscriptions renew automatically according to the delivery frequency you select.
- Your payment method will be charged on your renewal date without additional notice beyond our courtesy reminder email.
2. CANCELLATION DEADLINE
- Subscriptions must be cancelled BEFORE your billing date to avoid charges.
- Any cancellation after billing has occurred will apply to the next cycle. NO EXCEPTIONS.
3. ALL SALES FINAL
- Once a subscription order has processed and payment is collected, ALL SALES ARE FINAL.
- No refunds, returns, or modifications will be granted under any circumstances.
4. EMAIL REMINDERS (CUSTOMER RESPONSIBILITY)
- We provide email reminders as a courtesy prior to renewal.
- It is the customer’s responsibility to ensure their email address is accurate, check all inbox folders (including spam), and manage their subscription prior to billing.
5. CUSTOMER RESPONSIBILITY
- You are solely responsible for:
Agapé Candles is not responsible for missed reminders, outdated billing information, or late cancellations.
✅ By maintaining an active subscription, you acknowledge and agree to these terms in full.
