TERMS OF SERVICE

Terms of Service for Agape Candles

Effective Date: Jan 1, 2024

 

Welcome to Agape Candles. By accessing or using our website, purchasing our products, subscribing to mobile SMS notifications, or engaging with our services, you agree to comply with and be bound by these Terms of Service (the “Terms”). Please read them carefully before using our site or services.

 

1. Acceptance of Terms

 

By accessing our website, making a purchase, or subscribing to our SMS notifications, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, you may not use our services.

 

2. Eligibility

• You must be at least 18 years old or have the consent of a parent or guardian to use our website, purchase our products, or subscribe to SMS notifications.

• SMS services are only available to users within the supported geographic locations.

 

3. Use of the Website and Services

• You agree to use our website, SMS services, and other offerings for lawful purposes only.

• You are prohibited from engaging in activities that could harm the site, its functionality, other users, or our SMS systems (e.g., hacking, spamming, or unauthorized use).

 

4. Mobile SMS Notifications

 

a. Consent to Receive SMS:

By subscribing to our SMS notifications, you agree to receive promotional messages, order updates, and other communications from Agape Candles via text message. Message frequency may vary based on your interactions with our services.

 

b. Opting In:

To join our SMS list, you may opt in via our website, during checkout, or by texting a designated keyword to our short code. By opting in, you consent to these Terms and our Privacy Policy.

 

c. Opting Out:

You can opt out of SMS notifications at any time by replying “STOP” to any text message you receive from us. After opting out, you will no longer receive SMS messages, but this will not affect other forms of communication (e.g., email).

 

d. Fees and Charges:

Message and data rates may apply. Please check with your mobile carrier for details regarding your text messaging plan. Agape Candles is not responsible for any charges incurred through the use of our SMS services.

 

e. Accuracy of Information:

You agree to provide a valid mobile phone number when opting into SMS notifications. Agape Candles is not responsible for delayed or undelivered messages caused by incorrect or outdated information.

 

f. Service Availability:

SMS notifications may not be available in all areas or at all times. Agape Candles is not liable for delays or failures in SMS delivery.

 

5. Product Information and Availability

 

We make every effort to ensure the accuracy of product descriptions, pricing, and availability. However, we reserve the right to correct errors, update information, or cancel orders if inaccuracies are discovered.

• Limited Availability: Products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

• Allergy Information: Please review product ingredients carefully. Agape Candles is not responsible for allergic reactions.

 

6. Orders and Payment

• By placing an order, you agree to provide accurate and complete information.

• All payments are processed securely through third-party providers. We do not store payment information.

• We reserve the right to refuse or cancel any order for any reason, including suspected fraud or violation of these Terms.

 

7. Shipping and Delivery

• Shipping Times: Shipping timelines provided are estimates and may vary. Agape Candles is not responsible for delays caused by carriers or unforeseen circumstances.

• Risk of Loss: Once your order is shipped, the risk of loss or damage passes to you.

 

8. Returns and Refunds

• All sales are final. We accept exact replacements for products delivered damaged  within 3 business days of delivery.

• Refunds will be issued to the original payment method, excluding shipping costs.

• To initiate a damage claim, contact us at hello@shopagapecandles.com with your order details.

 

9. Intellectual Property

• All content on our website, including text, images, logos, and designs, is owned by Agape Candles or licensed for our use.

• You may not reproduce, distribute, or modify any content without our prior written consent.

 

10. Limitation of Liability

 

To the fullest extent permitted by law:

• Agape Candles is not liable for any indirect, incidental, or consequential damages arising from your use of our website, SMS services, or products.

• Our total liability for any claim related to our products or services is limited to the amount you paid for the product.

 

11. Indemnification

 

You agree to indemnify and hold Agape Candles harmless from any claims, damages, losses, or expenses arising from your breach of these Terms or misuse of our website, SMS services, or products.

 

12. Governing Law

 

These Terms are governed by and construed in accordance with the laws of California. Any disputes will be resolved exclusively in the courts of California.

 

13. Changes to the Terms

 

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting on this page. It is your responsibility to review the Terms periodically.

 

14. Contact Information

 

If you have questions about these Terms, please contact us:

• Email: hello@shopagapecandles.com

• Address: 1019 A St. Tracy, CA

 

Thank you for choosing Agape Candles!

 

Agape Candles

https://shopagapecandles.com