PRIVACY POLICY
Privacy Policy for Agape Candles
Effective Date: Jan. 1, 2024
At Agape Candles, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, purchase our products, or engage with our services.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information:
• Name
• Email address
• Phone number
• Billing and shipping addresses
• Payment information (processed securely by third-party payment processors)
b. Non-Personal Information:
• Browsing behavior (via cookies and analytics tools)
• IP address
• Device information
c. Information You Provide:
• Information submitted through contact forms, email inquiries, or feedback surveys.
2. How We Use Your Information
We use the collected information for the following purposes:
• To process and fulfill your orders.
• To provide customer support.
• To send order confirmations, shipping updates, and promotional emails (only if you’ve opted in).
• To analyze website performance and improve our services.
• To comply with legal obligations and prevent fraudulent activities.
3. Sharing Your Information
We do not sell, trade, or rent your personal information. However, we may share your information with trusted third parties in the following scenarios:
• Payment processors and shipping providers to complete your transactions.
• Service providers who assist with website hosting, marketing, or analytics.
• Legal or regulatory authorities when required by law.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies collect data such as browsing patterns and preferences to improve site functionality and display personalized content. You can disable cookies through your browser settings, though this may impact website performance.
5. Your Rights
You have the following rights regarding your personal data:
• Access: Request access to the personal information we hold about you.
• Correction: Request updates or corrections to your information.
• Deletion: Request that we delete your personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in our communications.
To exercise these rights, contact us at hello@shopagapecandles.com
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no system can guarantee absolute security. Please ensure you use secure methods when transmitting sensitive information.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any information.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised “Effective Date.”
9. Contact Us
For questions, concerns, or more information about this Privacy Policy, please contact us:
• Email: hello@shopagapecandles.com
• Address: 1019 A St. Tracy, CA
Thank you for trusting Agape Candles with your personal information.
Agape Candles
https://shopagapecandles.com