BALSAM BRANCHE CANDLE

All orders are processed within 5-7 business days and then shipped USPS priority.

ALL ITEMS ARE FINAL SALE.

Our local pickup hours are Wed-Fri, 10am–4pm, at the Agapé Candles Studio (1019 A St., Tracy, CA).

When you select “local pickup” at checkout, your order will be ready within 2–4 business days. You will receive an email as soon as it's ready for pickup. We kindly ask that you plan your visit during our pickup hours to ensure we’re able to serve you.

If you have any questions please email us - hello@shopagapecandles.com

1. AUTOMATIC RENEWAL & BILLING

• All subscriptions renew automatically according to the delivery frequency you select.
• Your payment method will be charged on your renewal date without additional notice beyond our courtesy reminder email.

2. CANCELLATION DEADLINE

• Subscriptions must be cancelled BEFORE your billing date to avoid charges.
• Any cancellation after billing has occurred will apply to the next cycle. NO EXCEPTIONS.

3. ALL SALES FINAL

• Once a subscription order has processed and payment is collected, ALL SALES ARE FINAL.
• No refunds, returns, or modifications will be granted under any circumstances.

4. EMAIL REMINDERS (CUSTOMER RESPONSIBILITY)

• We provide email reminders as a courtesy prior to renewal.
• It is the customer’s responsibility to ensure their email address is accurate, check all inbox folders (including spam), and manage their subscription prior to billing.

5. CUSTOMER RESPONSIBILITY

• You are solely responsible for: 

Agapé Candles is not responsible for missed reminders, outdated billing information, or late cancellations.

✅ By maintaining an active subscription, you acknowledge and agree to these terms in full.