Tortoise Candle | Medium

All orders are processed within 5-7 business days and then shipped USPS priority.

ALL ITEMS ARE FINAL SALE.

If you have any questions please email us - hello@shopagapecandles.com

1. AUTOMATIC RENEWAL & BILLING

• All subscriptions renew automatically according to the delivery frequency you select.
• Your payment method will be charged on your renewal date without additional notice beyond our courtesy reminder email.

2. CANCELLATION DEADLINE

• Subscriptions must be cancelled BEFORE your billing date to avoid charges.
• Any cancellation after billing has occurred will apply to the next cycle. NO EXCEPTIONS.

3. ALL SALES FINAL

• Once a subscription order has processed and payment is collected, ALL SALES ARE FINAL.
• No refunds, returns, or modifications will be granted under any circumstances.

4. EMAIL REMINDERS (CUSTOMER RESPONSIBILITY)

• We provide email reminders as a courtesy prior to renewal.
• It is the customer’s responsibility to ensure their email address is accurate, check all inbox folders (including spam), and manage their subscription prior to billing.

5. CUSTOMER RESPONSIBILITY

• You are solely responsible for: 

Agapé Candles is not responsible for missed reminders, outdated billing information, or late cancellations.

✅ By maintaining an active subscription, you acknowledge and agree to these terms in full.